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‘The future of tourism in Nepal will increasingly rely on digital innovation’

‘The future of tourism in Nepal will increasingly rely on digital innovation’

नेपाल सम्वत् ११४४ कछलाथ्वः १३ (२९ कार्तिक , २०८१) नोभेम्बर १४, २०२४ , बिहिबार, बाँपीझ्याला । The global travel and tourism sector is set to become a $15.5 trillion industry by 2033, thanks in part to the rise of digital payment solutions, which are making travel experiences more seamless. In Nepal, the integration of QR code-based cross-border payments compatible with India’s UPI system (e.g., PhonePe, Google Pay, and Paytm) has significantly benefited Indian tourists, who make up a large share of international visitors. This system eliminates the need for cash, allowing Indian tourists to pay digitally for various services and encouraging higher spending and longer stays, which bolsters the local economy.

Digital payment options are particularly advantageous for local businesses in Nepal, especially smaller vendors in remote trekking areas. With QR codes and other mobile payment methods, even small businesses that were previously cash-only can now serve a broader range of customers. These cashless transactions improve security, reduce operational complexities, and offer data insights into spending patterns, allowing businesses to better tailor services to tourist preferences and increase overall customer satisfaction.

Indian tourists have responded enthusiastically to the digital payment options, as they align with their habits back home. This familiarity removes the hassle of currency exchange, enhances convenience, and even encourages tourists to spend more. This uptick in spending directly benefits local businesses and supports Nepal’s tourism economy, strengthening the country’s reputation as a tourist-friendly destination. The smooth and secure transaction process also increases the likelihood that visitors will return, further fueling growth.

Despite these advancements, challenges remain. Rural areas, where internet access is often limited, still rely heavily on cash. Expanding digital infrastructure and educating small vendors about digital payments could help Nepal overcome these obstacles. As digital payment technology continues to evolve, Nepal Tourism Board (NTB) has taken proactive steps to prepare businesses across the country to meet the expectations of modern tourists, positioning Nepal as an appealing and accessible travel destination for the future.

मल्टिमिडिया ग्यालरी

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